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Answers about your account, payments, racing, sports and bet types.

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Frequently asked questions

Fixed prices move as money comes in and news breaks. Before confirming, the slip asks our pricing service for a quote and shows any change with the old and new price. You choose whether to accept it; the default is to ask every time.

Outcomes in the same match are connected, so multiplying their prices would overstate the return. Use Singles, or build a Same Game Multi on the match page, where the combination is priced together.

The selection stays visible with a Scratched label and can’t be confirmed. If you had already placed the bet, it is void and the stake comes back to your balance.

A provisional result can still change, for example after a protest or an inquiry. Bets settle on the official result, which the race page and Results page label clearly.

Some methods take time to confirm. A deposit that’s still processing is shown separately and is not part of your available balance until the payment is confirmed by the provider.

No. A time-out runs for the period you chose and can’t be ended early — that is what makes it useful. You can still withdraw and contact support while it runs.

No. Passwords, tokens and personal details are never kept in browser storage. The betslip only remembers selection IDs, the prices you saw and the stakes you typed.

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Payment methods Availability is confirmed by the operator at launch

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • PayPal
  • BPAY
  • PayID
  • Skrill
  • Neteller
  • paysafecard

Debit cards only. Credit cards are not accepted for online betting in Australia.